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You wouldn't know it was a refurbished machine. All complete and beautifully packed. All 'extra' items looked brand new - hose/brushes/nozzle/cable/etc. Instructions also new and 2year guarantee as well - what not to like! The assembly chart not so easy to follow, but access to video instructions was easy and very good. As an aside, the packing was superbly engineered - quite a work of cardboard-folding art. If the engineering of the product is half a good then it will do me very well indeed. I had forgotten what a really good vacuum cleaner was like. It also makes a lot less noise than I expected. Well done Mr Dyson - and I speak as a DPhil physicist and electrical engineer ... Cheers! Michael
Verified purchase: Yes | Condition: Refurbished
I have never used a Dyson with an adjustable head and I found it quite difficult to use and I did not feel that I wanted to get used to it. After trying it I used my old Dyson and I can operate it with my thumb and forefinger because it runs on a pair of wheels instead of the ball and with the fixed head it's more stable. Also the two wheels which lift out of the way so you can use the cleaner were not functioning properly and Dyson offered avisit by an engineer to fix the wheels or return it post free so I returned it. The machine was a refurbished one and it was in excellent condition .Dyson could not have been anymore help they genuinely are very good,excellent service
Verified purchase: Yes | Condition: Refurbished
Well, its been 15 years since I had to buy a Dyson, as my DC04 had vacuumed its last dust particle. I did read a lot of reviews (from various websites) regarding which one to buy next and settled on this one. I decided to buy a refurbished model as the reviews for the Ebay outlet are so good. In all honesty you really cant tell its refurbished, it looked and smelled brand new! Yes, this one does seem a little heavy, but Its a heavier machine compared to others so I was aware of that, but it does the job brilliantly and its not so heavy to be cumbersome. I love the way Dyson manufacture things and they all click and work together brilliantly - like a well oiled machine. This is a great hoover, and one I would recommend anyone to buy.
Verified purchase: Yes | Condition: Refurbished
The refurbished vacuum cleaner was delivered free the next day in a substantial Dyson box. Could not tell the difference from a brand new Dyson. The cleaner has been most impressive in use. The variable suction lever must be set to low on the thick pile carpets, but does not in any way compromise the cleaning performance, easily outperforming a Hoover Turbo 1500 that it has replaced.(nearly twice the wattage). The vacuum cleaner represents very good value for money.
Verified purchase: Yes | Condition: Refurbished
The vacuum looked brand new. The cleaning was so thorough I was amazed! It does feel rather heavy particularly on carpeted surfaces, however if you modify the settings, it glides much easier. Overall a great purchase at a great price.
Verified purchase: Yes | Condition: Refurbished
