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Charges in 10 mins via the lead provided. Stays warm then for approx 3 hours. At first it's actually too hot to put directly on the skin. I usually leave mine for 5-10 mins to cool down a bit before using. Moulds to neck shape so much better than a normal hot water bottle. Had previously bought a neck shaped hot water bottle that is filled with hot water. The end where the hot water is poured in, kept getting in my way. This electric version doesn't have this. You can feel the charger bit at the back but it's covered with padding so isn't so annoying. Don't know how I will wash the cover- perhaps with a damp microfibre cloth. The fabric doesn't seem to zip off for washing. It is dark brown in colour so won't be covered in stains so easily. Excellent product would highly recommend, allows me to get heat directly to where I need it- neck & top of shoulders. Ordered and received a few days later. I ordered during a bank holiday period so expected it to be delayed, especially with living in Northern Ireland. However, it still arrived swiftly so I was pleased.Read full review
Verified purchase: Yes | Condition: New
Received neck warmer today. Heats up in just over 10 mins and the heat lasts for around an hour. Stays well in position as quite weighty. Liquid filled so moulds to shape of neck and shoulder area. Comfortable and has nice fur fabric. I wouldn't hesitate to buy this if you suffer from neck or shoulder pain
Verified purchase: Yes | Condition: New
So easy to use just plug in for about 8 minutes and it stays hot for absolutely ages.So glad l bought this it's so much better than the neck hot water bottle that l had before.
Verified purchase: Yes | Condition: New
I use it for curvature of my spine,it is very helpful though a little heavy
Verified purchase: Yes | Condition: New
Really good, bought another it was so good
Verified purchase: Yes | Condition: New