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This is our third Russell Hobbs 19390 Orleans kettle. The first two did each fail to come to a full boil after about two years however our first one was replaced without problem by Russell Hobbs, as I had registered for extra years cover! I still would give it 4 stars as it is reasonably light, has an easy to read gauge and looks very good in our kitchen! It is used approx 15 times a day. It boils quickly and very quietly, though it does get noisier after about a year, perhaps a descale might help? Also the hinged lid pops open a bit with the button however a further pull brings it upright and very easy to fill. I am now waiting to see if this lasts past the 'normal' 2 years!
Verified purchase: Yes | Condition: New
Bought as a spare. I already have the same model and its been very reliable. Slightly noisy, but boils fast, and has been used many times a day for a long while now. Just give it a descale now and then and it keeps going.
Verified purchase: Yes | Condition: Pre-owned
A very nice and easy to use kettle from Russell Hobbs. It would be excellent if there wasn't such restricted access at the top as the lid doesn't open fully. But aside from that it's a very sturdy, strong kettle.
Verified purchase: Yes | Condition: New
Very pleased only one thing,the lid won't open up fully and like a fool I ripped the box before trying the kettle out .apart from that a lovely kettle .
Verified purchase: Yes | Condition: New
This kettle is very effective and boils water quickly. The handle is stronger than our earlier model and the lid release opens the lid but not fully. The clear water quantity guides are very good and positioned more usefully than before.
Verified purchase: Yes | Condition: New
