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This machine runs circles around the two other brands I had over the years. The suction is fantastic, the motorized brushes effective at quickly removing soil. Okay, now for the downside: it weighs a lot, if you are a smallish female or someone with physical limitations. I have a 2-story townhouse and two small dogs. Enough said? So, after buying the first unit and really liking it a lot, I caved in and bought a second one to keep upstairs so I don't have to carry a machine up and down. I know there is probably no way to lighten the weight without compromising its sturdiness. To the Rug Doctor folks I would add: I prefer to drag my machine by the extended handle, rather than push it. But the cord being on the back is problematic. When it comes free of the c-clamp that is part of the plug, you find you are running over the cord. Now obviously all one would have to do is keep it clamped. But the length of the cord needs to be lengthened or shortened by about 3", so it would clamp about mid-way along the wound cord. My first machine, when wound onto the cord holder, ends up with the clamp/plug right at the bottom. Then, when you tip the unit back to roll it, the plug comes free of the clamp and you run over the cord. Second point: the water reservoirs need a bit more in the way of a handle to grab when removing them to fill or empty. My fingers slip, esp. when wet. Thanks for a really good machine--it's a lifesaver (and carpet saver) when you have pets!Read full review
Verified purchase: Yes | Condition: New
when using it, it starts to eject a mist out of the exhaust. It fogs up the whole room. I first thought it was going to catch on fire, but I'm almost sure it's moisture. I could handle some mist, but it is excessive. We will be exchanging the unit or trading for another.
Verified purchase: Yes | Condition: New
We bought this to clean our cars carpets since the dry vac doesn't cut it for snow and mud. This is so awesome, looks like some of those infomercials on TV when using it. Depending how dirty the carpet is, but you can see the carpet color change to its original state. We took it to our parents house and they were so impressed they wanted to by one, we ended giving them one for Christmas. Also friends have asked us about it and we have let them borrow it, they have liked it so much they are thinking about getting a Rug Doctor - Portable Spot Cleaner as well.
Verified purchase: Yes | Condition: New
This was purchased due to my mistake when I bought a carpet shampooer that didnt't have a built in attachment. I didn't even know they made them without attachments. So I was pleased to see there was a machine with only the attachment. This little machine is crazy good. It is light weight, super easy to tote around, very compact, easy to change out and fill the water (don't spill it the first time), cleaning capabilities that far surpass any other machine attachment I have used (I have had about 6 in 20 years) and the suction is 2nd to none. Look no further, this is an outstanding purchase regardless of the price.
Verified purchase: Yes | Condition: New
I've used the rug doctor once so far to remove coffee and food stains on my office chairs. The chairs look much better. A pro and a con is that where I used it the fabric is noticably brighter so I will have to go back and make sure I do the entire seat and seat back so it all looks brighter. (Which makes me wonder if I spot cleaned a rug would that area look brighter than the surrounding area and I would need to clean the entire rug?). Overall - it does the job.
Verified purchase: Yes | Condition: Pre-owned
