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Too much load on mixer shaft is that tight it needs pliers to turn. How ever the spaghetti cutter can turn with fingers. No doubt faulty unit one would hope. Then again Kenwood just replaced this model with a completely different unit made in Italy instead of China. This might be telling you something.
Verified purchase: Yes | Condition: New
I absolutely love using it and eating fresh pasta. Have used the roller to prepare pasta for spaghetti and to make ravioli and lasagne.
Verified purchase: Yes | Condition: New