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The ladder met my expectations with respect to its size, operation, and its safety features, but I was disappointed by the weight (heavier than I thought), and also with the condition on delivery - OK but not perfect. I (female, fit, 50-ish) am able to carry it on a level surface but I will struggle to lug it up the stairs. The collapsed size makes it easy to store in my small under-stairs cupboard, and transport in the boot of the car, but it was purchased primarily as a loft ladder and its weight means it's less than ideal for that purpose. Also, mine arrived with a couple of dints on the frame. I didn't bother returning it, or complaining, as this is a utility item and will no doubt suffer a few more knocks over time. The dints don't impact its operation but I expect brand new items to arrive in perfect condition. Finally, one of the tread lock levers doesn't eject when in the locked position (all the others do so). In summary, I would recommend this ladder as it's much more flexible than a standard ladder, and its safety features are much better than others of this type and price range. The cost is reasonable but the quality isn't 100%. I have deducted one star for the weight (too heavy for an elderly or small person to handle without great difficulty) and another for the less-than-perfect build and delivery quality.Read full review
Verified purchase: Yes | Condition: New
Seems to be well made if a little heavy but have not compared weight to other similar ladders. Bought to replace 2.6m loft ladder which nearly chopped my fingers off and which thudded onto my landing floor on closing! This one is nice and considerate being soft closing and the extra length also allows me to use it against the outside wall if necessary. One slight problem which I think was my own fault...one side moved down a little on first using.Not dangerously but I will double check when I next use it.
Verified purchase: Yes | Condition: New
This ladder is probably a couple of kilos heavier than some of its rivals and is not really "lightweight" .This is not a fault, it is well made and even extended fully with a large 100kg+ bloke (me) on them they looked and felt that they could cope with plenty more and were built to last. I had previously used a cheaper similar set which was two feet shorter and I was concerned that they felt a bit under strength. I am happy with my purchase and feel confident they will last the course even if I do not loose weight.
Verified purchase: Yes | Condition: Refurbished
Easy to set up with the T BAR this give the ladders really good stability. Easy to extend and reach up to the first floor windows 3.8 m it states you should not use the top 3 rungs for safety which is sensible but easily allows me to get onto the single storey extension and garage roof which s what I wanted them for. The soft close works really well and once I had had a couple of goes of ladder goes up and ladder goes down not a problem. They are heavier than I expected but this makes them a really stable ladder that I felt safe on when I climbed the rungs. All in all well pleased with these ladders.
Verified purchase: Yes | Condition: New
Brilliant set of ladders for the money, I'm well impressed with the quality of the whole ladder. The closing system is excellent and surprised at how easy they are to put up and down. They are a little heavier than I though they would be but are also better quality than expected, not flimsy or anything whilst up on the top. Would definitely recommend these
Verified purchase: Yes | Condition: New